Here you will find important information about your stay with us at the Alpenkristall. If you still have questions, please do not hesitate to contact us by phone +43 5282 2511 or mail firstname.lastname@example.org.
- Bed linens
- Hand and bath towels
- Dish towels
- Dishwashing liquid
- Ski storage room
- Ski boot heater
- free WIFI (60 Mbit)
- Check-In: on the day of arrival from 3:00 p.m. to 9:00 p.m
- Check-Out: on your departure day, you must check out of the apartment by 10:00 am.
- The prices are in Euro per apartment and day excl. local tax and final cleaning.
- The local tax is Euro 1.80 per person and day, there is no tax for children up to 15 yrs. old.
- Final cleaning: Ruby apartment from 75 Euro, Emerald apartment from 85 Euro, Diamond apartment from 95 Euro.
- Deposit: after receiving our reservation confirmation, we ask that you transfer a deposit fee of ca. 30%. We will send you the bank details by email (only cash payments are possible on site).
- Payment options: 1 week before arrival by bank transfer or cash upon check-in. We do not accept credit cards.
- For cancellations, the general terms & conditions for the hotel industry.
- Cancellations and changes up to 30 days prior to your arrival date are free of charge.
For cancellations and changes up to 7 days prior to your arrival, you will be charged 70% of the entire booking price.
For cancellations and changes occurring any later as well as no-shows, you will be charged 90% of the entire booking price, and 100% will be charged for late arrivals.
Please note: the legal right of withdrawal is substituted by the respective cancellation policy according to the consumer right's directive of the European Union.
We require a deposit fee of 30% of the booking total be paid via transfer. We will send you the bank information by e-mail.
- Additional information: Cancellation insurance
Standard EU transfer free of charge:
Siegfried Kerschdorfer and co-partner
Volksbank Zell am Ziller
Account no.: 621.003.310
Please indicate your exact name and reservation date!